Terms & Conditions

Ordering & Minimums

All orders subject to acceptance by Play Visions, Woodinville, WA. All purchase orders must be signed by an authorized buyer. Minimum order – Opening: $100 per shipping destination. Reorder: $100 per shipping destination. Less than minimum orders are subject to a $10.00 service charge. Play Visions, Inc. requires a completed and signed credit application on file for all accounts, regardless of payment terms. Continuation of credit is contingent on keeping an account current. Credit terms are subject to change without prior notice. In compliance with state laws, Play Visions, Inc. will require a resale or tax exemption certificate on file prior to shipment. Please note: we will not accept a seller’s permit, tax registration certificate, sales/use tax permit, etc., in lieu of the signed resale or tax exempt certificate. Orders for immediate delivery may not be cancelled. Orders for later delivery must be cancelled in writing and received by Play Visions 15 days prior to the scheduled ship date. Orders shipped prior to notification of cancellation are the responsibility of the customer.


Terms are Net 30 days for credit approved accounts. Otherwise, Visa, Mastercard, Discover and American Express cards are welcome. A late charge of 1.5% per month/18% per annum (or less if restricted by law) will be charged to all past due invoices and balances. If an account is beyond terms, any new orders received by Play Visions, Inc. will not be accepted until the account is made current. All accounts beyond terms will be placed on a hold status until they are made current. NSF checks are subject to a $25.00 service charge. No authorization for return can be given for past due accounts. No deductions are allowed on past due accounts. Online Credit Card Orders with the Play Visions online shopping service, you can use American Express, Discover, Visa, and MasterCard for orders. When you use your credit card, please provide your credit card billing address, if different from the shipping address. If the billing address you give us does not match the one that is on file at the financial institution, or if authorization is not given for any reason, we reserve the right to cancel the order without notification. We cannot work out credit card problems with the financial institution; you must settle problems with them and reorder once the problem is resolved.

Freight Terms

Play Visions will use its own contract carrier unless otherwise specified by customer in writing. If a different carrier is requested, the customer will be billed any excess freight charges incurred.


Prices subject to change without notice. Prices in effect at time of shipment shall apply.

Back Orders

Back orders will be shipped at the same terms as the original order. Back orders will be promptly fulfilled and shipped as soon as the product becomes available, unless we have received a cancellation request, or the order specifies a cancellation date prior to the availability of the goods for shipment.

Customer Service

Returns for defectives or errors must be authorized in advance. A 25% restocking fee is applied to all non-defective returns, unauthorized shipments and shipment refusals. Claims for shortages must be reported within 14 days. Claims for defectives must be reported within 90 days after receipt of goods. All sales are final.

Play Visions product is not to be Re-Sold on Amazon.com.

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